Practical guide to govern AI in a 300 FTE organisation
The main struggle we see people face is not physically getting access to a ChatGPT account. It is much more about how you allow parts…
Your Employees Aren’t Just Using AI. They’re Quietly Redesigning Your Organisation
For the last couple of years, businesses have worried about employees using AI. Are they putting confidential information into public models? Are they using tools…
Enterprise AI Has Already Escaped the IT Department. What Happens Next?
For most of enterprise technology’s history, IT has been able to exercise a reasonable degree of control over how new technology enters the organisation. A…
Moving Away from VMware: A Practical Migration Strategy
Broadcom’s changes to VMware licensing and product packaging have prompted many organisations to reconsider their virtualisation strategy. However, moving away from VMware is not simply…
Cybersecurity Is Not a Technology Problem—It Never Was
For over two decades, organizations have invested heavily in cybersecurity—billions upon billions globally—yet the same structural weaknesses persist and breaches keep happening. This raises a…
Making AI Agents Enterprise-Ready: Why CIOs Need to Focus on Control, Not Just Capability
The latest CIO WaterCooler Digital Boardroom explored a question that many technology leaders are now wrestling with: how do we move AI agents from exciting…
Why Technology Projects Fail and How to Make Yours Deliver
Five lessons from the latest CIO WaterCooler Digital Boardroom with Oliver Lock, Double Diamond Delivery Technology projects have never received more executive attention, funding or…
AI Operating Models: Are We Solving AI Risk or Creating New Organisational Friction?
Over the past 18 months, the conversation around AI has evolved dramatically. The early focus was on experimentation. Could we use AI? Where might it…
From Certification to Trust and Resilience
Why Cybersecurity Needs to Move Beyond the Compliance Mindset For decades, certification has played an important role in cybersecurity. Whether driven by customer expectations, regulatory…
The AI Governance Gap: What Organisations Need Before AI Can Scale Responsibly
There was a time when the AI conversation inside most organisations was still relatively contained. Someone experimented with a chatbot. A team used generative AI…
The Endless CISO Reporting Line Debate — And What It Says About Cybersecurity Leadership
It is difficult to understand why, in 2026, we are still debating the reporting line of the Chief Information Security Officer (CISO). It is one…
AI Is Blurring The Lines
For years, organisations have treated Customer Experience (CX) and Customer Success (CS) as separate disciplines. Customer Experience focused on designing better interactions. Customer Success focused…
