CIO WaterCooler / DevOps / Digital Transformation / Feature
by Raj Fowler · Published 16th July 2018
“The moment a leader allows himself to become the primary reality people worry about, rather than reality being the primary reality, you have a recipe for mediocrity, or worse. This is one of the key reasons why less charismatic leaders often produce better long-term results than their more charismatic counterparts” Good to Great, Collins
CIO WaterCooler / Feature / Knowledge Bank
· by Joel Lindsey · 10 Jul, 2018
Remember SMAC? It wasn’t long ago that those of us working on “digital” solutions were almost entirely engulfed in a future focused on four key technologies – Social, Mobile, Analytic and Cloud. Organizations were trying to incorporate social into their customer service operations, deliver responsive experiences over every device and overcome the...
CIO WaterCooler / Digital Transformation / Feature
· by Marianne Hewlett · 10 Jul, 2018
The race towards digital transformation has led to rapid change in the type of service that businesses deliver to their customers, from more intuitive, easy-to-use solutions to immediate response times. But in placing customers at the heart of their product innovation, employers must also place greater emphasis on creating an exceptional employee experience. How can a customer be expected to love the brand if its employees don’t love it first?
CIO WaterCooler / Feature / Knowledge Bank
· by Joel Lindsey · 3 Jul, 2018
As with many families, education, the future of jobs, technology and continuous learning are major topics of conversation around our home these days. With two high-school seniors about to start their college application process, a wife in the middle of graduate school and my required continuous education across the latest and...
CISO WaterCooler / Collaboration / Feature / Information Security / Role of the CIO
· by Jean-Christophe Gaillard · 2 Jul, 2018
Why are so many organisations and security professionals still worried about the reporting line of the CISO? This is one of the oldest and most consistent debate agitating the security industry, and it looks far from resolved. It has been polluted for decades by arbitrary and simplistic views on “separation of duties” and alleged “conflicts of interest”. But those views often come from sectors of the corporate spectrum with a fairly theoretical idea on how an organisation should operate, and rarely reflect the reality of how large organisations function.
