Microsoft SAM Engagement: Are you being Audited
Have you recently received a “SAM Baseline” Letter of Engagement? If you are like many of UpperEdge’s clients, you have or you will soon enough; especially if you have a...
Have you recently received a “SAM Baseline” Letter of Engagement? If you are like many of UpperEdge’s clients, you have or you will soon enough; especially if you have a...
If you are a Microsoft customer with a current subscription to Microsoft’s Office 365 (“O365”) E4 plan, hopefully you have already started assessing what you are going to do come...
Microsoft certainly didn’t wait long to start their new fiscal year off with a bang. And by “bang” I mean creating a “solution” that will continue to push its customer...
Microsoft Pushing Organizations to the Enterprise Cloud Suite (ECS) – What You Need to Know If you have a relationship with Microsoft, it is likely that your sales representative has...
If you have ever been tasked with having to negotiate a better deal with Microsoft, you have most likely stayed up many nights trying to figure out how you were going to spin a 20% annual increase as a success. As the Microsoft Practice Lead at UpperEdge, I’ve had many opportunities to work with senior procurement and IT executives who struggle with Microsoft’s approach to the relationship at renewal time. I am no longer surprised when I hear stories of significant increases being positioned during renewals.
It is not hard to figure out why this is so often the case. When it comes to many of the products Microsoft sells, there is limited viable competition and Microsoft is already very much entrenched within the company that has been using its solutions for the past several years.