Digital Transformation and Jettisoning the Baggage

Carrier Rocket Over The Clouds

Also on the CIO WaterCooler
Managing IT spend in an uncertain economic period
  1. Developing and implementing an OILS (optimized information logistics systems) for managing the real-time lifecycle of data from collection to archival
  2. Achieving real-time business operational tempos to respond to digital interactions and user expectations
  3. Implementing intelligent process automation using artificial intelligence and machine learning to augment human thinking and work
  4. Ensuring shared situational awareness through the use of collaboration platforms
  5. Utilizing real-time contextually relevant data to personalize digital experiences
Also on the CIO WaterCooler
Managing IT spend in an uncertain economic period

Kevin Benedict

Kevin Benedict serves as a futurist in the Future of Business group at Tata Consultancy Services. He is an optimistic futurist, and passionate advocate for using technology for social good. He writes and speaks globally on emerging and disruptive technologies, business strategies and marketing trends. He loves building teams, innovating, designing new strategies and winning. He is curious and loves communicating complex concepts and evangelizing best practices. He hosts a variety of online tv channels where he has interviewed hundreds of executives and thought leaders on industry trends and emerging technologies. He loves writing, is a social media expert, SAP Mentor alum, current SAP Influencer program member and global speaker on the deeper strategies of business and technology transformation.

1 Response

  1. Kevin
    I like the perspective you provide concerning the potential to increase revenue and the need to act. Having experience building a digital team and strategy within a large multi-national one of the biggest challenges beyond dumping the heavy baggage is addressing the culture change. You have a couple of them highlighted in your numbered points specifically #2. Changing an organization to move fast and make the customer experience the priority can be an uphill battle. I have moved into a digital consulting role and in my view the simple way to see this change is that for the first time ever technology is not following business requirements the business is following the technology. I think some companies and industries will adapt but I think some are just putting on window dressing and cannot re-invent themselves due to the same reasons companies always fail being leadership and culture.

Have Your Say:

CIO WaterCooler