Digital Transformation and the Leadership Mandate

I have read several articles recently about projects designed to teach digital systems to think more like humans.  For example one article was about teaching chatbot systems to communicate empathy to humans.  It seems ironic that we are developing digital systems to think more like humans, while at the same time much of my work is focused on teaching humans how to think more like and about digital systems and their capabilities.  Let me explain.

Competitive battles in most industries today are increasingly centered on digital technologies and digital strategies, and as a result, it benefits leaders to have a deep understanding of how digital systems work, and how the impact of new digital innovations will change the behaviors of customers, competitors and partners.

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A few of the areas that I think leaders should really understand are:

1.     Simple programming concepts and computer logic

2.     Small World, social networks and swarming theories

3.     Industry and technology data exchange standards

4.     Platforms, Cloud computing, Containers and System thinking

5.     Internet and network architecture and design

6.     Big Data and real-time analytics

7.     GPS, GIS and Mapping

8.     Mobile and wireless technologies

9.     Sensors, embedded wireless devices and IoT

10.  Data and device security and authentication

11.  Databases and data lifecycle management

12.  Online catalogs, shopping carts and digital payments

13.  Digital marketing, personalization and contextual relevance

14.  Digital content and delivery: websites, blogs, videos, podcasts, social media (e.g. Twitter, Snapchat, Instagram, YouTube, LinkedIn, Facebook, etc.)

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15.  Robotics, automation, AI and machine learning

16.  Virtual and augmented reality

There are many more items that could be added to this short list, but I hope you get the idea.  If we can agree that digital technologies are fundamental to our future success, then we must understand them, or at least their capabilities.

To read more about how digital transformation is impacting strategies read this article 15 Rules for Winning During the Age of Digital Transformation.

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Kevin R Benedict

President/Principal Analyst/Futurist

The Center for Digital Intelligence™

Member of the Association of Professional Futurists

Mobile: +1 208 473 1516

Email: kbenedict@c4digi.com

Kevin Benedict

Kevin Benedict serves as a futurist in the Future of Business group at Tata Consultancy Services. He is an optimistic futurist, and passionate advocate for using technology for social good. He writes and speaks globally on emerging and disruptive technologies, business strategies and marketing trends. He loves building teams, innovating, designing new strategies and winning. He is curious and loves communicating complex concepts and evangelizing best practices. He hosts a variety of online tv channels where he has interviewed hundreds of executives and thought leaders on industry trends and emerging technologies. He loves writing, is a social media expert, SAP Mentor alum, current SAP Influencer program member and global speaker on the deeper strategies of business and technology transformation.

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