Digital Transformation and the Leadership Mandate

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I have read several articles recently about projects designed to teach digital systems to think more like humans.  For example one article was about teaching chatbot systems to communicate empathy to humans.  It seems ironic that we are developing digital systems to think more like humans, while at the same time much of my work is focused on teaching humans how to think more like and about digital systems and their capabilities.  Let me explain.

Competitive battles in most industries today are increasingly centered on digital technologies and digital strategies, and as a result, it benefits leaders to have a deep understanding of how digital systems work, and how the impact of new digital innovations will change the behaviors of customers, competitors and partners.

A few of the areas that I think leaders should really understand are:

1.     Simple programming concepts and computer logic

2.     Small World, social networks and swarming theories

3.     Industry and technology data exchange standards

4.     Platforms, Cloud computing, Containers and System thinking

5.     Internet and network architecture and design

6.     Big Data and real-time analytics

7.     GPS, GIS and Mapping

8.     Mobile and wireless technologies

9.     Sensors, embedded wireless devices and IoT

10.  Data and device security and authentication

11.  Databases and data lifecycle management

12.  Online catalogs, shopping carts and digital payments

13.  Digital marketing, personalization and contextual relevance

14.  Digital content and delivery: websites, blogs, videos, podcasts, social media (e.g. Twitter, Snapchat, Instagram, YouTube, LinkedIn, Facebook, etc.)

15.  Robotics, automation, AI and machine learning

16.  Virtual and augmented reality

There are many more items that could be added to this short list, but I hope you get the idea.  If we can agree that digital technologies are fundamental to our future success, then we must understand them, or at least their capabilities.

To read more about how digital transformation is impacting strategies read this article 15 Rules for Winning During the Age of Digital Transformation.

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Kevin R Benedict

President/Principal Analyst/Futurist

The Center for Digital Intelligence™

Member of the Association of Professional Futurists

Mobile: +1 208 473 1516

Email: kbenedict@c4digi.com

Kevin Benedict

Kevin Benedict is an opinionated Senior Analyst at Cognizant's Center for the Future of Work, where he analyzes emerging technology trends. He has worked with enterprise IT systems and ERPs for over 30 years, rising from an IT business analyst to the CEO of a mobile platform company. Today he is a popular technology analyst, Futurist, keynote speaker and lecturer. He is also an SAP Mentor Alumnus, Digital Transformation Influencer, and continues to write on mobile and digital strategies for publications around the world. In the past four years he has shared his insights and research with companies in 17 different countries, and has over 10,000 followers on Twitter that read his weekly technology and business insights. Profile Summary: -Founder/Principal Consultant, Independent Mobility Analyst, Netcentric Strategies LLC -Veteran Mobile Industry Executive -SAP/Crossgate Product Evangelist and SAP Relationship Manager -Eight years experience in leading-edge mobile and enterprise software technologies -Twenty years of successful enterprise software sales and marketing experience -Eleven years of international business sales experience -Author of many product and mobile solutions datasheets, whitepapers, technology papers and press releases on customer wins and software solutions -In-depth experience with Web 2.0 and online marketing strategies and initiatives -Seminar leader, trainer and conference speaker on many subjects related to field services automation, mobile business technologies and B2B E-Commerce -Management experience includes operating a start-up mobile technologies company, international sales teams, global marketing, business plan development, product management and sales channel development -Featured speaker at Psion Teklogix’s 2008 Mobile Technology Leadership Series -Recipient of SAP's Top Contributor Award in 2009, 2010 and 2011 Specialties: Mobile and digital transformation strategies, writing, keynote speaker

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