How to get Human element in Digital Transformation?

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Digital transformation is no longer a buzzword. No industry is left behind.

We’re currently in a new wave of digital transformation with new technologies, processes, business models and opportunities popping up in the market faster than we can blink & think.

All the companies are using big datamachine learningcloud, smart devices and Internet of Things to achieve digital. But these are just means or vehicle to achieve it whereas you need a human to drive it.

It is easy to get wrapped by technology but without considering human element the transformation process will fail.

CEOs are taking a digital-first approach to change the culture of organizations. This shift starts at the top and requires complete employee buy-in to achieve success.

Digital transformation can’t thrive unless your organization has a culture that’s willing and able to embrace it. Organization-wide adoption requires teams to change their attitude, automate the processes, shift their thinking and reject the status quo.

People are engaged by people. Productive and satisfied employees who like their work, go out of the way to satisfy customers.

How to get this human element on your side in Digital Transformation?

  • Know your customers – customers are not just records but they are also humans, know their behaviors, their motivations, what they like, dislike and their desires
  • Engage with employees – elaborate on what is in it for me, people need to know what is the change and how it will benefit them
  • Focus on human collaboration, learning, and innovation for digital which yields better ideas, better results

Digitization is by no means de-humanization. It is 20% technology but 80% human touch. Without a strong involvement and without taking the human element into account on all levels, digital projects are going to fail.

The best results will occur when technology and humans collaborate to create an entire ecosystem, which technology alone cannot achieve.

Sandeep Raut

7th Rank in Global Top 100 Digital Transformation Influencers Delivered speech at India Analytics & Big Data Summit at Bangalore on "How Machine Learning is helping in Digital Transformation" on 4th Feb 2016 Delivered Thought Leadership speech at Unicom - India Analytics & Big Data Summit on "Big Data Analytics disrupting industry" Delivered speech at IIT Mumbai on "Analysing Big data for disruptive innovation" Delivered a keynote speech at Rizvi College of Engineering on "Fraud Detection & Prevention using Analytics" • Director for Digital Transformation in Syntel. • Has more than 29 years of IT Services / Consulting / Off-shoring experience • Over 18 years in Business Intelligence space. • Had helped organizations in establishing the BI-Analytics Services CoEs. • Had spearheaded several marquee accounts and was significantly instrumental in building new business for the practice as well. • Had successfully initiated, mentored & deployed various strategic consulting services & solutions like Digital Transformation, BI Strategy Planning, BI Offshorization, BI Development/Deployment, Campaign Management, Inventory Optimization which resulted into multi-million dollar business. • Had developed & managed Customer relations with Global players across USA, UK & Asia Pacific. Specialties: Digital Transformation, BI & Big Data Analytics Banking and Financial Services, Healthcare LifeSciences, Insurance, Retail Manufacturing - Supply Chain Management

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