iCore is the UK’s largest independent IT Service Management consultancy. We are Transformation specialists and have a long track record of designing and delivering robust and pragmatic IT Service Management solutions that stick. This experience has been gained within global organisations across multiple sectors and in a wide variety of technology platforms. We are used to engaging at all points throughout the ITSM lifecycle (from strategy to service delivery and retirement) and we are technology and tools agnostic (i.e. we are familiar with all platforms, legacy systems and architecture, a wide variety of service management tooling and cloud/virtualised environments). iCore has approximately 40 full time, employed Service Management consultants augmented by a small, flexible team of known associates when needed. Each of our consultants has a minimum of 10 years operational experience in addition to extensive consulting experience.