20 years in leadership roles with success in delivering Digital / IT / Operations business transformation across many sectors for organisations of all sizes, from startups to the largest global enterprises, using the latest & fastest methods. Strong track-record of driving complex organisational change and launching innovative new products & services. Accomplished in strategy, digital transformation, supplier selection & management, contract negotiation, cost-saving, stakeholder-management at all levels, organisation design & recruiting, teambuilding & skills-management. Turns technology into business value, by managing Operations, Services, business processes & IT via structured problem-solving and Lean, data-driven methods to execute rapidly and maximise the positive impact. Dynamic, dedicated, positive, enthusiastic and passionate about people & providing great customer service. I enjoy business, innovation, life-long learning & changing the world to help others. A strategic thinker & successful communicator with the ability to bridge the gap between strategy and delivery. A natural solution provider, motivated to maximise quality, efficiency and risk management in everything I do. Passionate about delivery and making a difference. Motivates people & improves processes, efficiency and customer experience. Focused and resilient, delivering in the most challenging environments, to ensure the business outcomes.
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