Luke Radford

I am passionate about the use of communications and collaboration technology to solve problems and achieve business outcomes. Response to change is mere survival: transformation takes advantage and sets the pace. As a creative strategic thinker keen to challenge convention, I love to explore the boundaries of possibility and to reimagine and deliver process change or open up transformational conversations. Technology should be used to exceed customer expectations, reduce complexity and create growth through innovation. My peers recognise me as an emerging thought leader on the impact of disruptive technologies such as artificial intelligence, data analytics and the Internet of Things. Sales Leaders state this insight has secured £30m opportunity pipeline and is highlighted by customers as market differentiation. I have developed and delivered keynote speeches on The Connected World – Data Designed Business, and the Shattered Dreams of Digital Transformation as well as being the primary contributor to Vodafone’s insight and keynote presentation on The Future of Work, delivering over £10m of new in-year revenue. I am considered an outcome focused trusted advisor to the CxO and senior decision makers of Vodafone’s customers. Engaging early in digital transformation journeys I link culture, innovation and the ability to reimagine based on technical potential as critical components for success. This builds on solid experience in business analysis, service delivery, solution design and consultancy across the public and private sector.

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