Steve Hymer

Contributors

Name

Steve Hymer

Headline

Executive Sales OP & Practice Leader ✦ BPO Services ✔ Enabling breakthroughs in multi-channel brand communications

Profile

Steve has 20 years of experience in business process services (BPO) and technology solutions. He’s passionate about growing healthy businesses that solve client challenges and deliver strategic results. Proficient in digital transformation, he helps clients rethink how work is done and integrate practical solutions and technology in a way that unleashes value, empowers employees, and improves customer interactions. Steve has demonstrated ability to quickly earn the trust of sponsors, stakeholders, and client teams; mobilize and motivate teams; set direction; resolve conflict; and execute complex projects. He has partnered with medium-sized to large/global clients across several industries, achieving desired outcomes while balancing business needs with best practices, technology standards, and quality assurance.

COMPETENCIES
Business Process Management • Consulting Services • Strategy Development • Direct Sales Leadership • Process Analysis and Reengineering • Critical Thinking • Program and Project Methodologies • Lean/Six Sigma and Performance Metrics • Transactional Applications • Data Analytics & Insights • Technology-Based Platforms and Services Delivery

Company

RR Donnelley

Job Title

Sr. Consultant, U.S. Inbound Communications & Document Management Services

Region

Louisville, Kentucky Area