OILS, Bots, AI and Clogged Arteries

Read By 295 Members

  1. Any process that requires a human to open a file and read it.
  2. Any process that needs a human to click a button.
  3. Any process that stops when sitting in someone’s inbox.
  4. Any process that stops and requires a meeting before continuing.
  5. Any process that requires a human to inspect and manually input data.
  6. Any process that is delayed because of the IT security mechanisms in place.
  7. Any process that requires a human to look at data on one screen, and input data into another.
  8. Any process that is delayed due to differences in time zones and holiday schedules.
  9. Any process that requires batch processing on a schedule somewhere along the way.
  10. Any process that depends on one person’s knowledge and/or memory to work successfully.
  11. Any process that depends on the physical presence of a human to move forward.
  12. Any process that stops moving at 5 PM, and takes weekends off and vacations.
  13. Any process that requires information from multiple disconnected data sources to be gathered by a human and manually input into another system to continue.
  14. Any process that is ill defined and subjective.
  15. Any process which has components that cannot operate in “real-time”.
  16. Any process that requires input from paper documents.
  17. Any process that requires a spreadsheet to be developed, distributed and reviewed before continuing.
  18. Any process that does not track its status.
  19. Any process that requires humans to review for compliance.
  20. Any process that requires humans to manually change data formats before continuing.
  21. Any process that involves aggregating data from multiple systems, where the data means different things in different systems.
  22. Any process that is dependent on human approvals.
  23. Any process that stops until paper documents can be found and reviewed.

Kevin Benedict

Kevin Benedict is an opinionated Senior Analyst at Cognizant's Center for the Future of Work, where he analyzes emerging technology trends. He has worked with enterprise IT systems and ERPs for over 30 years, rising from an IT business analyst to the CEO of a mobile platform company. Today he is a popular technology analyst, Futurist, keynote speaker and lecturer. He is also an SAP Mentor Alumnus, Digital Transformation Influencer, and continues to write on mobile and digital strategies for publications around the world. In the past four years he has shared his insights and research with companies in 17 different countries, and has over 10,000 followers on Twitter that read his weekly technology and business insights. Profile Summary: -Founder/Principal Consultant, Independent Mobility Analyst, Netcentric Strategies LLC -Veteran Mobile Industry Executive -SAP/Crossgate Product Evangelist and SAP Relationship Manager -Eight years experience in leading-edge mobile and enterprise software technologies -Twenty years of successful enterprise software sales and marketing experience -Eleven years of international business sales experience -Author of many product and mobile solutions datasheets, whitepapers, technology papers and press releases on customer wins and software solutions -In-depth experience with Web 2.0 and online marketing strategies and initiatives -Seminar leader, trainer and conference speaker on many subjects related to field services automation, mobile business technologies and B2B E-Commerce -Management experience includes operating a start-up mobile technologies company, international sales teams, global marketing, business plan development, product management and sales channel development -Featured speaker at Psion Teklogix’s 2008 Mobile Technology Leadership Series -Recipient of SAP's Top Contributor Award in 2009, 2010 and 2011 Specialties: Mobile and digital transformation strategies, writing, keynote speaker

Have Your Say: