CIO WaterCooler Blog

Good morning Mrs Brown is it the usual today? Getting to know your customer through data.

Once your data capture, data quality, data management and data delivery is managed effectively then you can start to measure and assign value to your customers. By getting to know your customers you can start to proactively engage with them and create a dialogue. If you have a mutually beneficial relationship with your customer they become your client, your regular and your brand advocate.

What does the business think about IT? | CIO

CIOWatercooler recommends original article from: CIO Author: Mark Edmead   Even wonder what the business really thinks about the IT department? And ever wonder what IT really thinks about the business? There is perceived or actual ‘alignment’ issue between the...