Andy is the Technical Director of Tangent. Andy is a self-confessed geek and during the podcast he discusses some of the more brilliant, imaginative, and perhaps concerning uses of technology to engage with consumers.
Richard Hollis is the Chief Executive Officer for Risk Factory, an information security risk management consulting firm. In this podcast, Richard talks about the world of risk and how it’s evolving.
Today’s guest is Payal Kadakia, founder and executive chairman of ClassPass. Payal started ClassPass in 2011 a business that was born out of her love for dance.
Is your customer experience inspiring loyalty?