Today’s episode focuses on customer experience and success (a subject on the radar of all business leaders today), as well as the power of data to help you to navigate around your business. Charli Rogers from Yext talks about her role, and how Yext are building a culture where coming to work is an experience.
Tech Talks – Charli Rogers, VP International Client Services at Yext, talks about customer success.
Is Agile a framework or a philosophy? Is DevOps simply a product of an imperfect world? These are the kind of questions we’re tackling on the podcast today when we meet Sergio, CTO of Zaizi. In a world where customer service is everything we look at how data can drive better government services for you and me, and the cultural hurdles that need to be overcome!
On this week’s show we speak to Jason Murphy from IMS Evolve about connected devices at scale.
Neil Morrin is the co-ordinator for Ignite Liverpool, an evening of talks in a similar vein to TED and Pecha Kucha events but only 5 minutes long.