Tagged: AI

Artificial Intelligence, Competition and Balloons

W. Edward Deming taught that quality is achieved by measuring as much as possible and reducing variations, and reducing variation is achieved by improving the system, not just pieces.  Japan widely...

Artificial Intelligence

What Artificial Intelligence can Teach Us

Most of us understand that artificial intelligence (AI) offers opportunities for productivity improvements in the form of speed, automation, standardized actions and responses, plus the opportunity for continuous improvements via...

Patterns, Platforms and Automation

Any significant business process that can be documented and best practices identified – will be.  Any defined process that can be standardized – will be.  Standardized processes that can be...

Leadership

Digital Transformation and the Leadership Mandate

I have read several articles recently about projects designed to teach digital systems to think more like humans.  For example one article was about teaching chatbot systems to communicate empathy to...

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