Digital Transformation in Telecom Sector
Digital disruption has turned the telecom industry upside down. New digital technologies are entering the market forcing telecom operators to adapt to new business models. We went from analog to...
Tagged: Customer Experience
How Millennials are driving the Digital Age?
Digital Transformation has brought several changes in our lives, changes in technology, processes, workflow, communication, and even overall services and products. But more changes will come in near future due to...
Facial recognition in Digital Age
Do you remember Hollywood movies Terminator: Rise of Machines or Ex Machina where facial recognition technologies are used in several ways? Today with digital technological advances, face recognition has become very important...
“The man with the child in his eyes” – (or what CIOs can learn about Customer Experience from Kate Bush)
“Ooh he’s here again, the man with the child in his eyes.” sang Kate Bush on her 1978 hit single, her evocative and sensual lyrics washing straight over my 13-year...
The role of Mobile in Digital Transformation
Our world has become increasingly digital. The mobile-first strategy is no longer valid as we live in the mobile-only world. Today number of people having mobile phones on the planet is much...
Artificial Intelligence in Financial Lending
I remember the 90s when I wanted to get a home loan and it took me 3 months to complete the process from providing all the hard copies of my income, tax...
