Tagged: Unified Communications

Unified Communications

Making Sense of the Messaging Landscape

Re-posted from my blog earlier this week: Messaging continues to carry a lot of momentum, especially in the UC&C space, and the more research you do, new avenues open up that you hadn’t considered before. If it’s a lot for...

Unified Communications and Collaboration – still missing a vital ingredient?

Communications technologies are definitely improving markedly and offer many new and exciting ways for people to connect and share. Rarely a day goes by without a new announcement of some innovation or improvement, often wrapped up in marketing terms about ‘improving collaboration’.

But successful and effective collaboration requires much more than just technology. Mainly it requires more emphasis on people, especially the user experience, and the processes that intelligently connect them to the rest of their team.