The Dos and Don’ts of Mobile Commerce 

James Muritu

Senior IT Executive with a proven track record of transforming struggling business delivery processes, implementing large scale & complex IT Projects to increase ROI, reduce TCO, and increase internal/external customer satisfaction. Expert in identifying the most impactful and cost effective technology solutions that yield maximum business value through practices that promote Process Centrism, Innovation and Value Creation. An innovative thought leader whose valued for being passionately discontent with maintaining status quo while simultaneously converting resistant team members and partners into iterative change advocates for business and client benefit.Strong grasp of Alternative Channels design and implementation(mobile,web,social media). A passionate advocator of the need to balance “satisfaction of technology supported business strategic and operational needs against incoming stream of business opportunities, risks and regulatory requirements”. Vast International experience across Africa, Asia, North America, UK and Australia, with hands on insight across the following industries: Manufacturing, Banking, Insurance, Consulting, Telcoms and Non-profit. Driven by Passion, Integrity and Results. - Manager of the Year Award: 2014 - Jubilee Insurance Kenya - 2013 and 2014 Nominee for ICT Manager of the year award in Kenya - IT Association of Kenya - Key speaker and presenter in several Tech events in Kenya - Writer and commentator - Globe trotter with a strong appreciation of multiple cultures (have had the privilege to visit all the world's continents and 30 countries)

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