It’s said that there’s no such thing as bad publicity, and with the recent EU-USA Safe Harbor saga, this is definitely the case. It has got a lot of media attention and has caused a lot or people to panic. However, now that it’s headline news, people are sitting-up and taking notice of where their data actually is.
A variety of solutions can help IT evaluate technology requests more quickly, speed up implementation times, and foster better collaboration with business units. End User Experience Management (EUEM) takes a different perspective in illuminating the use of Shadow IT – the perspective of the workforce end user. Here are three ways End User Experience Management can help enterprises shine a light on Shadow IT.
Once your data capture, data quality, data management and data delivery is managed effectively then you can start to measure and assign value to your customers. By getting to know your customers you can start to proactively engage with them and create a dialogue. If you have a mutually beneficial relationship with your customer they become your client, your regular and your brand advocate.
Esther Schindler recommends original article from: Druva It’s a predictable argument: Should the techies — with their hands on their keyboards — be the people who decide which technology or deployment is right for the company? Or should CIOs and...