Category: Data & Insight

Big Data

18 Big Data tools you need to know!!

In today’s digital transformation, big data has given organization an edge to analyze the customer behavior & hyper-personalize every interaction which results into cross-sell, improved customer experience and obviously more...

Analytics

A to Z of Analytics

Analytics has taken world by storm & It it the powerhouse for all the digital transformation happening in every industry. Today everybody is generating tons of data – we as consumers...

collaboration

Cognitive collaboration rules at IBM Connect 2017

This week IBM hosted IBM Connect 2017, its annual customer and partner conference for its Collaboration Solutions division. Taking place in San Francisco for the first time, the conference had...

artificial intelligence

Bots for President

The responsibility of dealing with these massive levels of complexity seems almost inhuman. In fact, so inhumane, perhaps it would be better to not have a human, but a bot as President.

How to Discover Hidden Value in Your Customer Journey

The world of business and customer service has changed immensely over the past few years. Whereas once business was largely driven by outbound marketing and advertising, in today’s world you...

Deep Learning

What is Deep Learning ?

Remember how you started recognizing fruits, animals, cars and for that matter any other object by looking at them from our childhood? Our brain gets trained over the years to...

CIO WaterCooler