Category: Digital Transformation

Innovation Management & Enterprise Architecture’s Role in Bimodal IT

Enter bimodal IT. The technology equivalent of having your cake and eating it too. Bimodal IT is a Gartner-coined term and IT practice that fundamentally acknowledges the separation between traditional IT initiatives that are focussed on reliability and “keeping the lights on”, and new IT initiatives that are focussed on innovation, growth and responding to transient new opportunities.

Ideation & Enterprise Architecture for Better Business Outcomes

Business leaders need to implement structured and open mechanisms to collect proposals from employees at all levels. This way, these ideas can be properly noted, considered, and if right for the business, implemented. And those ideas that aren’t can be met with feedback and suggestions.

How a Digital Transformation Can Improve Customer Experience with Big Data

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Do you know what your customers want when they visit your website? And do you know what makes them bounce away to visit another site instead of choosing products or services and continuing to checkout on your site?

All too often, business owners and executives accept customer behaviour on their websites as something natural and unavoidable. This is particularly unfortunate when they could be using big data and analytics to not only find out what obstacles or challenges are preventing them from completing more sales, getting higher overall values per sale, and increasing customer retention as well. All of this is possible with the help of big data and a digital transformation.

 What Is a Digital Transformation and Why Is It Important?

Before we go any further, we must be clear – big data and analytics are nothing more or less than tools. The key to success in the twenty-first century is to perform a digital transformation. Your business needs to do more than adopt a few cool technologies and have presences online and on social media platforms – it needs to transform to incorporate these changes into its fabric and structure.