Category: Feature

DevOps

DevOps, an IBM Perspective – it’s going to be a culture thing for the Mutable Business, not just a technology thing, and most of IBM’s ideas have general application

I’ve just had an interesting conversation with a couple of DevOps people from IBM, Eric Minick, OM lead for DevOps and James Hunter strategy lead for DevOps. IBM defines DevOps as an “essential enterprise capability for the continuous delivery of software-driven innovation that enables organizations to seize market opportunities and reduce time to customer feedback” (see here). We agreed that DevOps was very much a “culture thing” rather than a “technology thing”, although Eric did point out that the Kubernetes container orchestration software is an important enabler, from the IBM point of view. It is what helps one to produce

Kevin Cochrane

Deep Dive into Digital Transformation in Marketing with SAP’s CMO of Customer Experience, Kevin Cochrane

I am excited to share my interview with Kevin Cochrane, SAP’s CMO of Customer Experience. SAP, as one of the largest global technology companies, has been in the midst of an impressive level of digital transformation in sales, marketing and customer experiences. They have been deeply involved in supporting GDPR...

How to address the reluctance for Digital Transformation?

Digital Transformation is in full swing now and adopted by almost all the industries to improve the customer experience. But not everyone is sailing smooth. In fact, a majority of Digital Transformation initiatives face resistance to change and remain in the status quo. Change is rarely comfortable, for the majority of organizations...