Category: IT Infrastructure

Disruption

RIP The Old World & Mass Disruption

The biggest inhibitor to progress and agility is willingness to change, people and their attitude are usually the greatest barrier to overcome.

“We change our behavior when the pain of staying the same becomes greater than the pain of changing. Consequences give us the pain that motivates us to change”

Good morning Mrs Brown is it the usual today? Getting to know your customer through data.

Once your data capture, data quality, data management and data delivery is managed effectively then you can start to measure and assign value to your customers. By getting to know your customers you can start to proactively engage with them and create a dialogue. If you have a mutually beneficial relationship with your customer they become your client, your regular and your brand advocate.