Category: IT Services

Cloud Computing

Does moving to the Cloud change your Service Management Model?

Moving to Cloud computing is something a large number of companies are considering or have already done. The benefits have been well documented, but what do you need to consider from a Service Management perspective?

Bad-bots, the new charlatans of healthcare

Healthcare providers have many challenges, but if you stick with the mainstream, you can usually still expect a reassuring bedside manner from healthcare professionals; you have to actively seek out...

IT Skills

Can you exploit Skills-as-a-Service?

The ability to buy software, infrastructure and platforms on a pay-per-use basis has transformed the way organisations think about their technology investments. How do we enable our teams to flex in response to this environment?

Poor IS Governance: A Recipe for Chaos

You can’t effectively implement brand consistency without first establishing some clear brand guidelines, and the same rule applies to Information Systems. Deploying information management systems without any guidance on how and when to use them is a surefire recipe for chaos.