Category: Knowledge Bank
We live in an expanding digital universe. Each year zettabytes of data are added to global information asset holdings according to recent analysis by IDC, expanding the potential attack surface for highly organised cyber criminals.
The digital universe increases in complexity continually, requiring cyber security practitioners to address a fundamental problem; how do we ensure this deluge of data is protected to the highest standards in the age of the mega-hack? The proliferation of data breaches during the last decade, including the 2017 Equifax breach which saw 144 million financial records extricated by highly motivated cyber criminals, highlights the limits of defensive cyber security.
Keeping 30 Million Customers Happy! An Interview with Luke Hagstrand, VP CX Personalization, Comcast Cable
In this interview Comcast Cable’s VP of Customer Experience and Personalization, Luke Hagstrand, pulls back the curtains and shares the innovative work they are doing to provide the best possible customer experiences. We all know how important broadband internet and...
In this interview we dig deep into conversational artificial intelligence with Cognizant’s expert Matt Smith. We talk about the technologies involved, the industries that are early adopters, and the business processes where conversational AI is seeing the most use.