Innovation, The New “I” In CIO
IT is becoming increasingly integral to businesses of all sectors and so, has become a more competitive arm of organizations as a result. Accordingly, there is a lot more onus...
Category: Systems & Infrastructure
Cloud Monitoring – 3 Ways to Shine a Light on Shadow IT with End User Experience Management
A variety of solutions can help IT evaluate technology requests more quickly, speed up implementation times, and foster better collaboration with business units. End User Experience Management (EUEM) takes a different perspective in illuminating the use of Shadow IT – the perspective of the workforce end user. Here are three ways End User Experience Management can help enterprises shine a light on Shadow IT.
Good morning Mrs Brown is it the usual today? Getting to know your customer through data.
Once your data capture, data quality, data management and data delivery is managed effectively then you can start to measure and assign value to your customers. By getting to know your customers you can start to proactively engage with them and create a dialogue. If you have a mutually beneficial relationship with your customer they become your client, your regular and your brand advocate.
How to Let Business Needs Drive Your Enterprise Architecture
In preparation for our upcoming webinar with Forrester Research, I was reading a report about letting business needs drive your enterprise architecture practice. The key takeaway that resonated with me...
Who Makes The Decision To Go Cloud….and Who Should?
Esther Schindler recommends original article from: Druva It’s a predictable argument: Should the techies — with their hands on their keyboards — be the people who decide which technology or...
How to keep IT in retail lean, mean and focused on added value
“When you are a company driving change, this kind of flexibility is invaluable to help you to manage peaks and troughs in development, and that is when I need KETL to take our department’s levels of expertise and experience up a notch.”
Pete Byrne, former Head of IT at Monsoon Accessorize
