Once your data capture, data quality, data management and data delivery is managed effectively then you can start to measure and assign value to your customers. By getting to know your customers you can start to proactively engage with them and create a dialogue. If you have a mutually beneficial relationship with your customer they become your client, your regular and your brand advocate.
In preparation for our upcoming webinar with Forrester Research, I was reading a report about letting business needs drive your enterprise architecture practice. The key takeaway that resonated with me the most was that EA should be strategic and one...
My first computer was a ZX Spectrum 16K. It was actually a birthday present for my older brother, but within a year of owning it, my brother gave it to me to settle a debt between the two of us....
“When you are a company driving change, this kind of flexibility is invaluable to help you to manage peaks and troughs in development, and that is when I need KETL to take our department’s levels of expertise and experience up a notch.”
Pete Byrne, former Head of IT at Monsoon Accessorize
